Case Studies
4 minutes
Equipping 1,700 StarHub employees with end-to-end mental health support
See how StarHub gave 1,700 employees end-to-end mental health support through ThoughtFull. Read the full Singapore telco case study.
StarHub logo
ThoughtFull is not just a business, platform, or proposition, it is a cause and purpose that the founder and team are driving that is very compelling to us because we want to bring that same spirit to our employees.
Catherine Chia
Chief Human Resources Officer
Catherine Chia, Chief Human Resources Officer at StarHub
The Challenge
StarHub's leadership team was looking for a quality and impactful Employee Wellbeing Programme to ensure their employees are equipped with the necessary resources and support to deal with the issue of burnout, stress, and feeling overwhelmed.
The Solution
ThoughtFull provided a holistic end-to-end mental health solution to StarHub employees including unlimited 1-on-1 coaching with a certified mental health professional, curated wellness resources, and wellbeing trackers & assessments. Its accessibility allowed StarHub's employees to access personalised support whenever they needed to. Beyond that, ThoughtFull also curated personalised activation programs to help educate and empower StarHub employees with the skillset they need to thrive in both their personal and professional lives.
Key Outcomes
28%
Total Utilisation (vs. 3% Industry Rate)
Up to 14%
Average reduction in stress, anxiety and depression levels
4/5
Average user experience rating
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Cover of the ThoughtFull and StarHub case study

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