Mental health matters — and finding the right therapist can make all the difference.
Whether you're navigating stress, anxiety, relationship issues, or simply seeking personal growth, professional support is more accessible than ever in Malaysia. With platforms like ThoughtFull and a growing number of therapists available online and in-person, Malaysians now have flexible options tailored to their unique needs and lifestyles.
In this 2025 guide, we’ll explain how to find a therapist near you, what to consider when choosing one, and the differences between online and face-to-face therapy sessions.
Understanding what therapy is—and seeing the growing mental health challenges in Malaysia—highlights just how important accessible support has become.
In the next sections, we’ll explore why therapy matters and how you can take the first steps toward finding the right psychological support.
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Therapy—also called psychotherapy or talk therapy—refers to the process where an individual undergoes sessions with a therapist to talk through issues or problems they are facing.
These services include talk therapy, psychological assessments, and behavioural therapy. Some therapists in Malaysia may specialise in clinical psychology, which focuses on diagnosing and treating behavioural, emotional, and mental disorders.
Over time, therapy can help the individual identify and change negative thoughts and behavioural patterns, and develop tools to manage their mental health better.
Therapy can be an effective treatment for mental health conditions like:
It can also help you address problems such as:
Keep in mind that you don’t always need to have a specific issue to go to therapy. It also serves as a safe space for you to process your thoughts and emotions and explore other areas of your life.
Suppose you’re looking to make positive changes in your life. In that case, a therapist can help you with aspects like developing wellness goals, reframing your thinking, or creating more structure and stability in your daily routines.
Mental health statistics among youths
Top reasons why individuals are not seeking professional help for mental health issues
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ThoughtFull is Asia’s first digital mental health company offering seamless, end-to-end mental healthcare for your team.
Through our ThoughtFull: Mental Health App, employers can grant access to a comprehensive range of mental health services for their employees, from text-based coaching with mental health professionals to self-care resources and progress tracking tools, designed to support your team at every stage of their mental wellness journey.
We also offer online video therapy sessions for those seeking more in-depth support. Our team specialises in various areas, including relationship challenges, abuse recovery, career and academic stress, financial wellness, and more.
Find out more here.
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Aloe Mind is a Malaysian-based mental health platform dedicated to making therapy affordable and accessible. Through their online portal, clients can access a variety of mental health services, including individual therapy, couple and family therapy, psychological assessments, and career counselling.
Their team comprises licensed clinical psychologists, counsellors, and supervised clinical psychology trainees, offering services in multiple languages.
Sessions: In-person and online
Rates: RM220 - 250 per session (In-person, counsellor)
Hours: This may vary depending on the availability of your therapist. Check for available timings when you book an appointment.
Contact: +6017-803-8384
Address: Suite 8.08, North Block, AmpWalk, 218 Jalan Ampang, 55000 Kuala Lumpur
Cara Cara is a Malaysian-based mental health collective offering accessible and affordable therapy services.
They provide in-person and online sessions aimed at supporting personal and professional growth. Their team includes licensed counsellors and supervised trainees, offering services in multiple languages.
Sessions: In-person and online
Rates: From RM140 (Professional Tier 3 Price)
Hours: This may vary depending on the availability of your therapist. Check for available timings when you book an appointment.
Contact: caracara.space@gmail.com
Addresses: Co-labs Coworking, Level 2, IOI Mall Damansara, No. 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor, Malaysia
In the Malaysian mental health field, several organisations offer mental health services, including the Malaysian Mental Health Association (MMHA) and the Befrienders Kuala Lumpur.
These organisations provide a range of mental health services, including counselling, therapy, and support groups. By seeking help from these organisations, individuals can work towards achieving better mental health and overcoming mental health issues.
Additionally, many private practices and hospitals in Malaysia offer in-person mental health services, including individual therapy, family therapy, and group therapy.
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HumanKind is a social enterprise offering a range of services, such as mental health screening, individual therapy, art therapy, youth counselling, and couple therapy.
Sessions: In-person and online
Rates: 150 per session (Professional Counselors)
Operating hours: Monday to Sunday (9am - 9pm GMT+08:00)
Contact: (+60 1) 2-235 5463
Address: Level 11, Menara KEN TTDI, No 37 Jalan Burhanuddin Helmi, Taman Tun Dr. Ismail, 60000 Kuala Lumpur
MMHA is a non-profit organisation founded by faculty members from the medical faculty of the University of Malaya.
They offer a wide range of services and support, including therapy support, peer support services, mental health education, corporate training, and more. The professionals at MMHA have extensive clinical experience in providing mental health support.
Sessions: In-person
Rates: RM180 - 210 per session (Registered and Licensed Counsellor)
Operating hours: Monday to Friday (9am - 5pm GMT+08:00)
Contact: +603-27806803
Address: The Mind Hub, TTDI Plaza, Block A Unit 2-8, Jalan Wan Kadir 3, Taman Tun Dr Ismail, 60000, Kuala Lumpur, Selangor.
MIASA is an NGO that serves to promote the importance of mental health and provide support to the community. Services that the organisation provides include mental health assessment and consultation, individual and group counselling, peer support services, psychological services and more.
MIASA also provides support and resources for individuals affected by domestic abuse, including confidential services, counselling, and legal aid.
Sessions: In-person and online
Rates: RM180 - 200 (Onsite)
Operating hours: Monday to Friday (9.30am - 6.30pm GMT+08:00), Saturday (9.30am - 1.30pm GMT+08:00)
Contact: +603-7932 1409
Address: 6, Lorong 16/9A, Seksyen 16, 46350 Petaling Jaya, Selangor
MINDAKAMI is an initiative that aims to raise mental health awareness and provide accessible services to the community. They provide individual therapy, group therapy, couples therapy and career assessment services, in addition to running various online projects on mental health issues.
MINDAKAMI utilises various therapeutic approaches, including commitment therapy, to support their clients.
Sessions: In-person and online
Rates: RM210 per session (Registered Clinical Psychologist)
Operating hours: Monday - Sunday (10am - 10pm GMT+08:00)
Contact: +6011 5636 1366
Address: Unicorn Hub, 27M, Jalan SS21/56B, Damansara Utama, 47400, Petaling Jaya, Selangor
Thrive Well is a social enterprise that aims to expand trauma-informed mental health services to the community. The organisation offers various mental health services, including mental health screening, individual therapy, couples therapy, family therapy and career guidance.
Thrive Well focuses on empowering clients by providing them with the tools and knowledge to enhance self-awareness and resilience.
Sessions: In-person and online
Rates: RM200-400
Operating hours: Tuesday to Saturday (9am - 6pm GMT+08:00)
Contact: +6018-900 3247
Address: Unit 5-11, Wisma BU8, 11 Lebuh Bandar Utama, Bandar Utama, 47800, Petaling Jaya, Selangor
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The Buddhist Gem Fellowship operates a phone counselling service to provide support to individuals, families and groups. Individuals may also call the helpline for mental health information and referrals.
Helpline: +6011-5994 4384 / +6011-2528 9610
Operating hours: Monday to Friday (2pm - 4pm & 7.30pm - 9.30pm GMT+08:00)
Eirini Counseling Services is a platform under Every Nation Church Malaysia offering counselling sessions, as well as psychological assessments (for individuals below the age of 18 years).
Sessions: In-person
Rates: Suggested contributions range from RM80 - 250
Operating hours: Counselling sessions are scheduled on Fridays and occasionally Saturdays
Contact: +60 12-392 6539
Address: 4, Jalan Rajawali 1a, Bandar Puchong Jaya, Federal Territory Islamic Religious Department
Focus on the Family is a not-for-profit organisation that collaborates with government agencies to support families through preventive programmes and crisis measures. The organisation provides counselling services to individuals, couples and families dealing with mental health issues, bereavement, behavioural challenges, interpersonal issues, and more.
Sessions: In-person and online
Rates: The sessions are available for free; individuals are free to donate a recommended contribution of RM100 per session.
Operating hours: Monday - Friday (10am – 4pm GMT+08:00)
Contact: +6 03 3310 0792
Address: 6-2 Jalan Bersatu 13/4, 46200 Petaling Jaya, Selangor
NACC is an association of Christian counsellors which aims to promote and equip the community in Christian counselling. In addition to maintaining a register of Christian counsellors, the organisation also operates Emmanuel Online Chat, a free service that provides mental health support.
Operating hours: Monday & Wednesday (9.30am - 4.30pm GMT+08:00), Friday (10am - 4pm GMT+08:00)
Contact: +60179860860
Address: G-10-3A, Block G, Setia Walk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor Darul Ehsan
Al Khaadem is an Islamic NGO based in Malaysia. Their mental health programme, Mind, Heart and Soul, integrates professional practice with spiritual solutions. There are various levels in the programme, which comprises talks, an online self-evaluation test, counselling sessions and activities at the organisation.
Operating hours: Monday - Friday (9am - 5pm GMT+08:00)
Contact: +603 77241590
Address: Lot 1034 Jalan Cempaka, Sungai Kayu Ara, 47400 Petaling Jaya, Selangor, Malaysia
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Befrienders is a not-for-profit organisation providing emotional support to individuals who are dealing with difficult emotions or having suicidal thoughts via a free helpline. The organisation also offers in-person appointments and conducts outreach programmes on mental health.
Helpline: 603-76272929
Operating hours: 24/7
Operated by the team from HumanKind, Buddy Bear is a helpline for children and youths in Malaysia. It is accessible to individuals aged six to 18 years old, and available via phone or Facebook Messenger.
Helpline: 1800 18 2327
Operating hours: Monday to Sunday (6pm - 12am GMT+08:00)
LifeLine is an NGO that aims to support individuals affected by social and psychological issues. In addition to operating a helpline, the organisation also provides services such as counselling, play therapy, psychoeducation and more.
Helpline: 03 - 4265 7995
Operating hours: Monday to Friday (9.30am - 10.30pm GMT+08:00), Saturday (2.30pm - 5.30pm GMT+08:00)
MIASA provides a free crisis helpline that provides support to individuals coping with mental health or emotional issues. Individuals can access the service by calling the helpline or sending a text via WhatsApp.
Helpline: 1-800-180-066 (WhatsApp: 03-97656088)
Operating hours: 24/7
SNEHAM is a non-profit organisation that aims to promote mental well-being and create public awareness on suicide prevention.
Helpline: 1800 225 757
Operating hours: Monday to Sunday (4pm - 8pm GMT+08:00)
WAO is an NGO that provides free shelter, counselling, and crisis support to women and children who experience abuse. A team of trained volunteers help to operate the support helpline (also available via text on WhatsApp), which provides advice and support to callers.
Hotline: 03 3000 8858 (WhatsApp: 018 988 8058)
Operating hours: Monday to Sunday (9am - 5pm GMT+08:00, Hotline), 24/7 (WhatsApp)
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There are advantages to both in-person and online therapy, and what is considered the right fit will vary from one individual to another.
.png)
Below, we’ll dive into the details of how in-person and online therapy sessions are conducted. We’ll then outline key factors you need to consider when choosing your ideal therapy medium.
In-person therapy sessions are held at a clinic or private office, providing a structured setting that promotes focus and commitment.
Your therapist creates a safe space to help you share your thoughts and feelings, offering a listening ear to ensure you feel heard and valued, while also observing non-verbal cues like body language to deepen understanding. Certain techniques, such as art therapy or EMDR, are often more effective in person, and therapists can manage crises more directly in this setting.
Sessions are typically weekly, lasting 45-60 minutes for individuals and 75-90 minutes for groups. Costs range from RM50 to 250 per session, depending on the therapist’s qualifications and whether you’re accessing public or private care.
.png)
Online therapy, or teletherapy, offers flexibility and convenience, with live sessions conducted via phone, video call, or text-based therapy.
You can access therapy from anywhere, saving time and avoiding travel. Online therapy also allows for asynchronous communication, where you can send text, voice, or video messages to your therapist and receive responses within a set timeframe. This gives you the flexibility to engage with therapy at your convenience.
Online therapy is often more affordable than in-person sessions, with fewer overhead costs. It also provides a broader range of therapist options, allowing you to find a professional who best suits your needs.
Corporate mental health services like ThoughtFull offer personalised mental health care for your team, making it easier for your employees to connect with experienced therapists. With flexible scheduling and a comfortable environment, our online therapy can help you and your team members open up and engage in your mental health journey more easily.
The first factor you need to consider is accessibility.
Start by assessing your circumstances and routines, including your work schedule, responsibilities, and how comfortable you feel when you communicate with someone new. This can help you decide on the type of therapy that works best for you.
For example, in-person therapy sessions may not be readily accessible for certain individuals, such as people with physical disabilities, employees juggling a hectic work schedule, or individuals who struggle with social anxiety. In such situations, online therapy services, such as ThoughtFull, can plug the gap by providing easier access to mental health support.
Various studies point to the effectiveness of online therapy, showing that both in-person and online therapy can provide effective mental health care:
It is important to keep in mind that crises should be navigated with care. As highlighted in a Forbes Health article, online therapy may not be as effective in cases where immediate intervention or physical assistance is needed.7
ThoughtFull’s program has also proven to be an effective solution for corporate mental wellbeing, with multiple case studies showcasing our efficacy in the workplace.
Read More on How ThoughtFull Helped AIA Reduce Employee Stress Up to 43% here.
Various factors can affect the cost of therapy, and whether it would fit into your budget.
This includes your income level, whether your insurance provider covers the costs of therapy, and the type of therapy you opt for.
For instance, individual therapy sessions tend to cost more relative to group sessions. The costs of online therapy can also vary, depending on the level of support that you require.
Choosing the right therapist in Malaysia doesn’t have to be overwhelming. Whether you’re seeking support for stress, anxiety disorders, relationship problems, or simply want to understand yourself better, professional help is more accessible than ever.
And while in-person therapy remains a valuable option, online therapy is fast becoming the preferred choice for many Malaysians, thanks to its privacy, flexibility, and convenience.
If you’re looking to begin your mental wellness journey for your team, ThoughtFull stands out as a trusted and comprehensive corporate mental health provider.
With a growing network of licensed professionals, flexible packages, and tools like text-based coaching and progress tracking, ThoughtFull makes mental healthcare easier to start and stick with.
Take your time to explore your options, but don’t delay getting the help you need. Your mind matters, and support is just a click away.
Mental health matters — and finding the right therapist can make all the difference.
Whether you're navigating stress, anxiety, relationship issues, or simply seeking personal growth, professional support is more accessible than ever in Malaysia. With platforms like ThoughtFull and a growing number of therapists available online and in-person, Malaysians now have flexible options tailored to their unique needs and lifestyles.
In this 2025 guide, we’ll explain how to find a therapist near you, what to consider when choosing one, and the differences between online and face-to-face therapy sessions.
Understanding what therapy is—and seeing the growing mental health challenges in Malaysia—highlights just how important accessible support has become.
In the next sections, we’ll explore why therapy matters and how you can take the first steps toward finding the right psychological support.
Therapy—also called psychotherapy or talk therapy—refers to the process where an individual undergoes sessions with a therapist to talk through issues or problems they are facing.
These services include talk therapy, psychological assessments, and behavioural therapy. Some therapists in Malaysia may specialise in clinical psychology, which focuses on diagnosing and treating behavioural, emotional, and mental disorders.
Over time, therapy can help the individual identify and change negative thoughts and behavioural patterns, and develop tools to manage their mental health better.
Therapy can be an effective treatment for mental health conditions like:
It can also help you address problems such as:
Keep in mind that you don’t always need to have a specific issue to go to therapy. It also serves as a safe space for you to process your thoughts and emotions and explore other areas of your life.
Suppose you’re looking to make positive changes in your life. In that case, a therapist can help you with aspects like developing wellness goals, reframing your thinking, or creating more structure and stability in your daily routines.
Mental health statistics among youths
Top reasons why individuals are not seeking professional help for mental health issues
ThoughtFull is Asia’s first digital mental health company offering seamless, end-to-end mental healthcare for your team.
Through our ThoughtFull: Mental Health App, employers can grant access to a comprehensive range of mental health services for their employees, from text-based coaching with mental health professionals to self-care resources and progress tracking tools, designed to support your team at every stage of their mental wellness journey.
We also offer online video therapy sessions for those seeking more in-depth support. Our team specialises in various areas, including relationship challenges, abuse recovery, career and academic stress, financial wellness, and more.
Find out more here.
Aloe Mind is a Malaysian-based mental health platform dedicated to making therapy affordable and accessible. Through their online portal, clients can access a variety of mental health services, including individual therapy, couple and family therapy, psychological assessments, and career counselling.
Their team comprises licensed clinical psychologists, counsellors, and supervised clinical psychology trainees, offering services in multiple languages.
Sessions: In-person and online
Rates: RM220 - 250 per session (In-person, counsellor)
Hours: This may vary depending on the availability of your therapist. Check for available timings when you book an appointment.
Contact: +6017-803-8384
Address: Suite 8.08, North Block, AmpWalk, 218 Jalan Ampang, 55000 Kuala Lumpur
Cara Cara is a Malaysian-based mental health collective offering accessible and affordable therapy services.
They provide in-person and online sessions aimed at supporting personal and professional growth. Their team includes licensed counsellors and supervised trainees, offering services in multiple languages.
Sessions: In-person and online
Rates: From RM140 (Professional Tier 3 Price)
Hours: This may vary depending on the availability of your therapist. Check for available timings when you book an appointment.
Contact: caracara.space@gmail.com
Addresses: Co-labs Coworking, Level 2, IOI Mall Damansara, No. 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor, Malaysia
In the Malaysian mental health field, several organisations offer mental health services, including the Malaysian Mental Health Association (MMHA) and the Befrienders Kuala Lumpur.
These organisations provide a range of mental health services, including counselling, therapy, and support groups. By seeking help from these organisations, individuals can work towards achieving better mental health and overcoming mental health issues.
Additionally, many private practices and hospitals in Malaysia offer in-person mental health services, including individual therapy, family therapy, and group therapy.
HumanKind is a social enterprise offering a range of services, such as mental health screening, individual therapy, art therapy, youth counselling, and couple therapy.
Sessions: In-person and online
Rates: 150 per session (Professional Counselors)
Operating hours: Monday to Sunday (9am - 9pm GMT+08:00)
Contact: (+60 1) 2-235 5463
Address: Level 11, Menara KEN TTDI, No 37 Jalan Burhanuddin Helmi, Taman Tun Dr. Ismail, 60000 Kuala Lumpur
MMHA is a non-profit organisation founded by faculty members from the medical faculty of the University of Malaya.
They offer a wide range of services and support, including therapy support, peer support services, mental health education, corporate training, and more. The professionals at MMHA have extensive clinical experience in providing mental health support.
Sessions: In-person
Rates: RM180 - 210 per session (Registered and Licensed Counsellor)
Operating hours: Monday to Friday (9am - 5pm GMT+08:00)
Contact: +603-27806803
Address: The Mind Hub, TTDI Plaza, Block A Unit 2-8, Jalan Wan Kadir 3, Taman Tun Dr Ismail, 60000, Kuala Lumpur, Selangor.
MIASA is an NGO that serves to promote the importance of mental health and provide support to the community. Services that the organisation provides include mental health assessment and consultation, individual and group counselling, peer support services, psychological services and more.
MIASA also provides support and resources for individuals affected by domestic abuse, including confidential services, counselling, and legal aid.
Sessions: In-person and online
Rates: RM180 - 200 (Onsite)
Operating hours: Monday to Friday (9.30am - 6.30pm GMT+08:00), Saturday (9.30am - 1.30pm GMT+08:00)
Contact: +603-7932 1409
Address: 6, Lorong 16/9A, Seksyen 16, 46350 Petaling Jaya, Selangor
MINDAKAMI is an initiative that aims to raise mental health awareness and provide accessible services to the community. They provide individual therapy, group therapy, couples therapy and career assessment services, in addition to running various online projects on mental health issues.
MINDAKAMI utilises various therapeutic approaches, including commitment therapy, to support their clients.
Sessions: In-person and online
Rates: RM210 per session (Registered Clinical Psychologist)
Operating hours: Monday - Sunday (10am - 10pm GMT+08:00)
Contact: +6011 5636 1366
Address: Unicorn Hub, 27M, Jalan SS21/56B, Damansara Utama, 47400, Petaling Jaya, Selangor
Thrive Well is a social enterprise that aims to expand trauma-informed mental health services to the community. The organisation offers various mental health services, including mental health screening, individual therapy, couples therapy, family therapy and career guidance.
Thrive Well focuses on empowering clients by providing them with the tools and knowledge to enhance self-awareness and resilience.
Sessions: In-person and online
Rates: RM200-400
Operating hours: Tuesday to Saturday (9am - 6pm GMT+08:00)
Contact: +6018-900 3247
Address: Unit 5-11, Wisma BU8, 11 Lebuh Bandar Utama, Bandar Utama, 47800, Petaling Jaya, Selangor
The Buddhist Gem Fellowship operates a phone counselling service to provide support to individuals, families and groups. Individuals may also call the helpline for mental health information and referrals.
Helpline: +6011-5994 4384 / +6011-2528 9610
Operating hours: Monday to Friday (2pm - 4pm & 7.30pm - 9.30pm GMT+08:00)
Eirini Counseling Services is a platform under Every Nation Church Malaysia offering counselling sessions, as well as psychological assessments (for individuals below the age of 18 years).
Sessions: In-person
Rates: Suggested contributions range from RM80 - 250
Operating hours: Counselling sessions are scheduled on Fridays and occasionally Saturdays
Contact: +60 12-392 6539
Address: 4, Jalan Rajawali 1a, Bandar Puchong Jaya, Federal Territory Islamic Religious Department
Focus on the Family is a not-for-profit organisation that collaborates with government agencies to support families through preventive programmes and crisis measures. The organisation provides counselling services to individuals, couples and families dealing with mental health issues, bereavement, behavioural challenges, interpersonal issues, and more.
Sessions: In-person and online
Rates: The sessions are available for free; individuals are free to donate a recommended contribution of RM100 per session.
Operating hours: Monday - Friday (10am – 4pm GMT+08:00)
Contact: +6 03 3310 0792
Address: 6-2 Jalan Bersatu 13/4, 46200 Petaling Jaya, Selangor
NACC is an association of Christian counsellors which aims to promote and equip the community in Christian counselling. In addition to maintaining a register of Christian counsellors, the organisation also operates Emmanuel Online Chat, a free service that provides mental health support.
Operating hours: Monday & Wednesday (9.30am - 4.30pm GMT+08:00), Friday (10am - 4pm GMT+08:00)
Contact: +60179860860
Address: G-10-3A, Block G, Setia Walk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor Darul Ehsan
Al Khaadem is an Islamic NGO based in Malaysia. Their mental health programme, Mind, Heart and Soul, integrates professional practice with spiritual solutions. There are various levels in the programme, which comprises talks, an online self-evaluation test, counselling sessions and activities at the organisation.
Operating hours: Monday - Friday (9am - 5pm GMT+08:00)
Contact: +603 77241590
Address: Lot 1034 Jalan Cempaka, Sungai Kayu Ara, 47400 Petaling Jaya, Selangor, Malaysia
Befrienders is a not-for-profit organisation providing emotional support to individuals who are dealing with difficult emotions or having suicidal thoughts via a free helpline. The organisation also offers in-person appointments and conducts outreach programmes on mental health.
Helpline: 603-76272929
Operating hours: 24/7
Operated by the team from HumanKind, Buddy Bear is a helpline for children and youths in Malaysia. It is accessible to individuals aged six to 18 years old, and available via phone or Facebook Messenger.
Helpline: 1800 18 2327
Operating hours: Monday to Sunday (6pm - 12am GMT+08:00)
LifeLine is an NGO that aims to support individuals affected by social and psychological issues. In addition to operating a helpline, the organisation also provides services such as counselling, play therapy, psychoeducation and more.
Helpline: 03 - 4265 7995
Operating hours: Monday to Friday (9.30am - 10.30pm GMT+08:00), Saturday (2.30pm - 5.30pm GMT+08:00)
MIASA provides a free crisis helpline that provides support to individuals coping with mental health or emotional issues. Individuals can access the service by calling the helpline or sending a text via WhatsApp.
Helpline: 1-800-180-066 (WhatsApp: 03-97656088)
Operating hours: 24/7
SNEHAM is a non-profit organisation that aims to promote mental well-being and create public awareness on suicide prevention.
Helpline: 1800 225 757
Operating hours: Monday to Sunday (4pm - 8pm GMT+08:00)
WAO is an NGO that provides free shelter, counselling, and crisis support to women and children who experience abuse. A team of trained volunteers help to operate the support helpline (also available via text on WhatsApp), which provides advice and support to callers.
Hotline: 03 3000 8858 (WhatsApp: 018 988 8058)
Operating hours: Monday to Sunday (9am - 5pm GMT+08:00, Hotline), 24/7 (WhatsApp)
There are advantages to both in-person and online therapy, and what is considered the right fit will vary from one individual to another.
Below, we’ll dive into the details of how in-person and online therapy sessions are conducted. We’ll then outline key factors you need to consider when choosing your ideal therapy medium.
In-person therapy sessions are held at a clinic or private office, providing a structured setting that promotes focus and commitment.
Your therapist creates a safe space to help you share your thoughts and feelings, offering a listening ear to ensure you feel heard and valued, while also observing non-verbal cues like body language to deepen understanding. Certain techniques, such as art therapy or EMDR, are often more effective in person, and therapists can manage crises more directly in this setting.
Sessions are typically weekly, lasting 45-60 minutes for individuals and 75-90 minutes for groups. Costs range from RM50 to 250 per session, depending on the therapist’s qualifications and whether you’re accessing public or private care.
Online therapy, or teletherapy, offers flexibility and convenience, with live sessions conducted via phone, video call, or text-based therapy.
You can access therapy from anywhere, saving time and avoiding travel. Online therapy also allows for asynchronous communication, where you can send text, voice, or video messages to your therapist and receive responses within a set timeframe. This gives you the flexibility to engage with therapy at your convenience.
Online therapy is often more affordable than in-person sessions, with fewer overhead costs. It also provides a broader range of therapist options, allowing you to find a professional who best suits your needs.
Corporate mental health services like ThoughtFull offer personalised mental health care for your team, making it easier for your employees to connect with experienced therapists. With flexible scheduling and a comfortable environment, our online therapy can help you and your team members open up and engage in your mental health journey more easily.
The first factor you need to consider is accessibility.
Start by assessing your circumstances and routines, including your work schedule, responsibilities, and how comfortable you feel when you communicate with someone new. This can help you decide on the type of therapy that works best for you.
For example, in-person therapy sessions may not be readily accessible for certain individuals, such as people with physical disabilities, employees juggling a hectic work schedule, or individuals who struggle with social anxiety. In such situations, online therapy services, such as ThoughtFull, can plug the gap by providing easier access to mental health support.
Various studies point to the effectiveness of online therapy, showing that both in-person and online therapy can provide effective mental health care:
It is important to keep in mind that crises should be navigated with care. As highlighted in a Forbes Health article, online therapy may not be as effective in cases where immediate intervention or physical assistance is needed.7
ThoughtFull’s program has also proven to be an effective solution for corporate mental wellbeing, with multiple case studies showcasing our efficacy in the workplace.
Read More on How ThoughtFull Helped AIA Reduce Employee Stress Up to 43% here.
Various factors can affect the cost of therapy, and whether it would fit into your budget.
This includes your income level, whether your insurance provider covers the costs of therapy, and the type of therapy you opt for.
For instance, individual therapy sessions tend to cost more relative to group sessions. The costs of online therapy can also vary, depending on the level of support that you require.
Choosing the right therapist in Malaysia doesn’t have to be overwhelming. Whether you’re seeking support for stress, anxiety disorders, relationship problems, or simply want to understand yourself better, professional help is more accessible than ever.
And while in-person therapy remains a valuable option, online therapy is fast becoming the preferred choice for many Malaysians, thanks to its privacy, flexibility, and convenience.
If you’re looking to begin your mental wellness journey for your team, ThoughtFull stands out as a trusted and comprehensive corporate mental health provider.
With a growing network of licensed professionals, flexible packages, and tools like text-based coaching and progress tracking, ThoughtFull makes mental healthcare easier to start and stick with.
Take your time to explore your options, but don’t delay getting the help you need. Your mind matters, and support is just a click away.
