Building Mental Resilience

Building Mental Resilience And Employee Wellbeing For Financial Institutions

Read more to find out how a leading insurance and Takaful company increase employee wellbeing engagement by 8x compared to traditional EAPs.

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"Of the players in the market, we chose to work with ThoughtFull because they were able to deliver quality end-to-end mental healthcare seamlessly for both the employer and our employees. Importantly, their offering is delivered thoughtfully, something that is hard to replicate."

- Penelope Gan, Chief Human Resources Officer AIA Malaysia

The Challenge

Recognising the heightened stress and anxiety in their employees, AIA needed a more scalable and proactive employee wellbeing solution to help their 2,300 employees thrive through the constant changes and uncertainties in their work and home environment.

The Solution

AIA partnered with ThoughtFull to provide personalised end-to-end mental healthcare to their employees including 1-on-1 coaching/therapy with certified professionals, self-guided learning programs, and curated webinars that are tailored to AIA's needs.

Key Outcomes


Total Utilization

(vs. 3% Industry Rate)

Up to


Average reduction in stress, anxiety and depression levels


Would recommend ThoughtFullChat to others




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