General Questions

What is ThoughtFullChat?
Is ThoughtFullChat a substitute for traditional face to face therapy?
How do I know this is an effective form of counseling for me?
Will ThoughtFullChat improve my life?
Why are there different types of mental health professionals?
Is ThoughtFullChat right for me?
How does ThoughtFullChat's asynchronous text coaching work?
How long should I use ThoughtFullChat for?
How will I communicate with my professional?
How do I sign up for ThoughtFullChat?
Can I be anonymous?


How much does it cost?
How am I billed?
Can I change packages?
Can I purchase ThoughtFullChat as a gift?
Can I cancel anytime?
Can I use ThoughtFullChat if I am outside of Malaysia/Singapore?

Data Privacy

How is my data and privacy protected?


About our Professionals

Who are the ThoughtFull Professionals?
Are all ThoughtFull Professionals medically-trained or medically-licensed?
How do I know these professionals are qualified?
How are these professionals vetted?

Signing Up

Who are the ThoughtFull Professionals?
I am a licensed professional. Where can I learn more about being a ThoughtFullChat professional?
How long will the application process take?
Can I sign up as a ThoughtFull Professional if I am outside Malaysia/Singapore?
© 2020 ThoughtFull™ World Pte. Ltd.
© 2020 ThoughtFull™ World Sdn, Bhd.

10 Ubi Crescent, 05-13

408564, Singapore

Level 11, Menara KEN TTDI,

No, 37, Jalan Burhanuddin Helmi,

Taman Tun Dr Ismail, 60000


App Store.png
Google Play.png
  • ig icon
  • Icon
  • Icon 1
  • Icon (1)

If you are in a crisis or any other person may be in danger - don't use this site.

These resources can provide you with immediate help.