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ThoughtFull offers a comprehensive mental health solution designed to support both employees and organisations. It includes features like progress-tracking tools, asynchronous text-based coaching, and access to certified mental health professionals.
For employers, we also provide additional support — such as 24/7 support in the form of a crisis hotline for emergencies, a ThoughtFull Insights dashboard for real-time data, and tailored strategies to meet your organisation’s unique needs.
ThoughtFull's Activation Programme brings mental health education to the workplace through engaging and educational events — both online and on-site. Whether it’s a virtual webinar, on-site workshop, or interactive booth, each programme is thoughtfully curated to engage your employees and drive meaningful conversations around mental wellbeing.
As part of the Activation Programme, we provide more than just access to our ThoughtFull professionals through an app. We partner with your HR team to actively support employee wellbeing in various capacities:
- On-site or virtual launches and webinars on a wide range of mental health topics
- Critical incident and stress management
- On-site booths or counselling as needed
- 24/7 hotline for employees in crisis, providing immediate assistance when it's needed most.
Our goal is to create a comprehensive support system that promotes mental wellbeing and engagement across your organisation.
ThoughtFull Insights provides HR teams with actionable data to optimise the organisations' mental health programmes. Through our dashboard, you can monitor mental health outcomes such as decreases in anxiety, stress, and depression levels as well as employee engagement and behavioural trends.
By understanding the factors driving employee wellbeing, you can create tailored mental health programmes.
At ThoughtFull World, safeguarding your data and privacy is our top priority. We are proud to have achieved ISO-27001 certification, an internationally recognised standard for information security management.
To protect user accounts, our ThoughtFull app uses two-factor authentication, adding an extra layer of security. Users can also choose to remain anonymous by using a nickname within the app. All communication between users and mental health professionals is secured with banking-grade 256-bit encryption.
In the highly unlikely event of a data breach, our encrypted databases ensure that the data is rendered meaningless. Additionally, all connections between the app, website, and server are protected by SSL encryption, following best security practices.
Yes, our team is highly experienced in supporting employees from diverse backgrounds. We offer care in 28 languages and dialects across 70 locations worldwide, ensuring culturally relevant and accessible emotional support. With the largest exclusive network of mental health professionals in the region, ThoughtFull delivers localised care backed by global expertise, tailored to the unique needs of your workforce.
All our ThoughtFull Professionals (TFPs) undergo a rigorous vertification and onboarding process to ensure the highest standards of care.
Firstly, each TFP must be a certified mental health professional, whether a counsellor, psychologist, or psychiatrist–with the required academic qualifications and practicum hours to obtain relevant credentials.
Secondly, we conduct due diligence to verify their identity, certifications, and licenses. Once verified, all TFPs undergo training to ensure proficiency in delivering high-quality digital coaching and therapy, tailored specifically to the unique requirements of digital mental health services in Asia.
Yes, we have conducted an efficacy study on text-based coaching and it shows improvement in symptoms of stress, anxiety and depression. In addition to this study, we've partnered with several private organisations to develop whitepapers like Project Cheria to demonstrate the benefits of using ThoughtFull’s platform. We are continuously trying to expand our research efforts.
While asynchronous text-based coaching have proven to be effective, we note that not all cases are suitable for online therapy and digital platforms. For these cases, our ThoughtFull Professionals do offer face-to-face therapy at our ThoughtFull center.
