ThoughtFull simplifies mental health for employees and employers.
As pioneers of text-based coaching in Asia, we've developed a comprehensive, scalable platform that normalises mental healthcare. Our personalised approach focuses on prevention, growth, and crisis support - helping build resilient, thriving workplaces.ThoughtFull Core is our solution designed specifically to cater to the needs of small and mid-sized teams. Your employees will get access to the most essential and accessible features of the ThoughtFull app such as unlimited text-based coaching, clinically validated tools and mental wellbeing assessments, and educational learn packs, with options to top-up additional coverage where possible. Your organisation and HR team benefit from actionable, measurable employee wellbeing insights through our ThoughtFull Insights dashboard.
Your employees and the organisation will be provided all the resources you need to bolster your wellbeing strategy, with the flexibility of limited upfront commitments and monthly billing.
After you've signed up and paid for ThoughtFull Core, our team will share all the resources you need to set up access for your team. We'll share your access details for ThoughtFull Insights, your one stop dashboard for all your mental wellbeing data and reporting, as well as a comprehensive guide on how to use it.
We will also help you announce the service to your employees, guide them on how to download and register for the app, as well as what services they can enjoy and how to make the best use of the various features and tools for their wellbeing.
Our ThoughtFull Insights dashboard also comes equipped with a comprehensive knowledge base that houses all the information you might need on the app, our services, or any other question that you might have. If it's not available there, you can also contact us anytime for clarifications or support!
While ThoughtFull Core offers the most essential support services directly to employees, we are also happy to support with more direct activations if they are helpful to enhance your organisation's wellbeing strategy. Outside of access to our ThoughtFull professionals through an app, we can also partner with your HR team to actively support employee wellbeing offering onsite or virtual launches, webinars on a wide range of topics, critical incident and stress management, onsite booths or counselling as needed, a 24/7 hotline for employees in crisis, providing immediate assistance when it's needed most.
These services are available for additional top-up. For more information, please feel free to reach out to us once you've been onboarded.
ThoughtFull Insights provide HR teams with actionable data to optimise the organisations mental health programme. Our dashboard provides insights into employee engagement, behavioural trends, and health outcomes. By understanding the factors driving employee wellbeing, you can create tailored mental health programmes.
At ThoughtFull World, safeguarding your data and privacy is our top priority. We are proud to have achieved ISO-27001 certification, an internationally recognised standard for information security management.
To protect user accounts, our ThoughtFull app uses two-factor authentication, adding an extra layer of security. Users can also choose to remain anonymous by using a nickname within the app. All communication between users and mental health professionals is secured with banking-grade 256-bit encryption.
In the highly unlikely event of a data breach, our encrypted databases ensure that the data is rendered meaningless. Additionally, all connections between the app, website, and server are protected by SSL encryption, following best security practices.
Yes, and our ThoughtFull Professionals (TFPs) are highly experienced in supporting employees from diverse backgrounds. We offer care in 28 languages and dialects across 70 locations worldwide, ensuring culturally relevant and accessible support. With the largest exclusive network of mental health professionals in the region, ThoughtFull delivers localised care backed by global expertise, tailored to the unique needs of your workforce.
All ThoughtFull Professionals (TFPs) undergo a rigorous vertification and onboarding process to ensure the highest standards of care. Firstly, each TFP must be a certified mental health professionals whether a counsellor, psychologist, or psychiatrist- with the required academic qualifications and practicum hours to obtain relevant credentials.
Secondly, we conduct due diligence to verify their identify, certifications, and licensure. Once verified, all TFPs undergo training to ensure proficiency in delivering high-quality digital coaching and therapy, tailored specfically to the unique requirements of digital mental health services in Asia.
Yes, we have conducted an efficacy study on text-based coaching and it shows improvement in symptoms of stress, anxiety and depression. In addition to this study, we've partnered with several private organisations to develop whitepapers like Project Cheria to demonstrate benefits to using ThoughtFull platform. We are continuously trying to expand our research efforts.
While asynchronous text-based coaching have proven to be effective, we note that not all cases are suitable for online therapy and digital platforms. For these cases, our ThoughtFull Professionals do offer face-to-face therapy at our ThoughtFull center.